At Global Sikh Charity, we deeply value the support of our donors. Since donations are contributions made voluntarily to support charitable activities, we maintain the following policy:

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1. No Cancellation of Donations

Once a donation has been successfully processed, it cannot ordinarily be canceled or withdrawn.

Donors are therefore requested to verify details (amount, purpose, and payment method) before confirming the transaction.

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2. Refunds in Exceptional Cases

Refunds may be considered only in cases of:

Duplicate donations due to technical errors.

Wrong amount debited due to payment gateway issues.

Such requests must be made within 7 working days of the transaction.

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3. Process for Refund Request

Donors should submit refund requests by writing to us at info@globalsikhcharity.org, along with:

Transaction details (date, amount, payment mode, UTR/Reference ID).

Proof of duplicate/wrong debit (e.g., bank statement or payment screenshot).

Approved refunds will be made to the same source account from which the donation was received.

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4. Processing Time

Refunds, if approved, will be processed within 10–15 working days.

Time taken for the refund to reflect depends on the donor’s bank/payment provider.

 

5. Final Authority

The decision of Global Sikh Charity regarding refund requests shall be final and binding.

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Contact Us

For queries related to this policy, please contact:

info@globalsikhcharity.org

Global Sikh Charity
R-9, Third Floor, Shiv Market Masjid Road, Jungpura S.O, Jeewan Nagar,
South East Delhi – 110014, India